Privacy Policy

Privacy Policy

1. Introduction

This website www.maisonette.shop (the "Site") is provided and operated by Maria Andrea Lems ("we", "us" or "our"). We take the privacy of your information very seriously and believe that it is important for you to know what types of information we collect from the Site and how we treat information we may receive from you.

By using the Site and purchasing any products via the Site ("Product(s)"), you are agreeing to be bound by this privacy policy in respect of the information we collect about you ("Privacy Policy").

This Privacy Policy should be read in conjunction with our Terms of Sale (if you purchase any Products).


2. Personal Information

We may collect and store the following personal information about you:

  • certain information required to register with the Site (including first and last name, telephone number, email address and delivery/invoice address);
  • details of any requests for Products you make through the Site;
  • billing information such as your credit card number and expiry date; and
  • other information you generate as a result of Site interactions.

3. Automated Collection

We may automatically collect information such as the type of internet browser and operating system you use, IP-address of the computer you are using, the website from which you linked to our Site and the website you visit as you leave the Site. We use this information to collect broad demographic information about the visitors to the Site and to improve the Site's content and to help us understand how users are interacting with the Site and services provided.


4. Cookies

We use cookies on certain type of sites. Cookies are small text files, that are stored on your hard drive. Some of these cookies will be deleted after you close your browser (“Session cookies") Some will stay on your hard drive in order for us to recognize your browser on your next visit (“Persistent cookies”) You can change the settings for cookies in your browser. Unless you have adjusted your browser setting so that it will refuse cookies, our system will set cookies when you navigate around the Site. By using our Site you consent to our use of cookies.


5. Use of Personal Information

Our primary purpose in collecting user information is to provide you with a safe, smooth and  efficient experience and to provide the Product(s) you may have requested.

By using our Site and providing your personal information, you agree that we may use your personal information in order to:

  • administer the Site;
  • process your order(s), including dispatch, payment and returns (if applicable);
  • collect payment for any Products we provide to you;
  • make general improvements to our Site and the Products we offer;
  • analyse how customers are making use of the Site;
  • enable third parties to carry out technical, logistical or other functions on our behalf;
  • Prevent and detect potentially prohibited or illegal activities (including fraud and abusive use of the Site)

6. Sharing Personal Information

Credit or debit card payments will be collected by us. In order for payments to be processed you may need to provide some necessary details to our payment processor. We tell you about this at the point we collect that information on the Site.

We may also share your personal information with:

  • other companies we have instructed to provide services or goods for us;
  • law enforcement agencies, other governmental agencies or third parties if we are required by law to do so

We will not disclose any of your personal information without your permission.


7. Security and Storage of Personal Information

Although we maintain safeguards to protect your personal information from unauthorised or inappropriate access, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to us or provided through the Site.


8. Unsubscribe

Where we use your personal information for mailing purposes, you will have the right to unsubscribe at any time. To unsubscribe just click on the unsubscribe link of any marketing email that you receive from us.


9. Contacting Us

If you have any questions about this Privacy Policy, please contact us at hello@maisonette.shop

       

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